The internet phone for business
Say goodbye to business phone lines and booking systems.Say hello to one lobby for every call, chat and booking.
Put one widget on your website and customers can call, message, send files and book you right there. An AI agent answers whatever your team can't, and the whole thing costs a fraction of a phone line and booking software.
14-day free trial · $29.99/month · No phone numbers
One subscription replaces
- Business phone line
- Booking software
- Answering service
- Voicemail box
- Website live chat
- Video meeting app
- Intake forms
- Waitlist app
- Call menu system
- Reminder texts
How it works
Live in an afternoon. Answering forever.
No hardware, no carrier contract, no number to port.
Set up your business in the app
Nine short steps: your details, how you take bookings, locations and hours, services, team, call lines and your AI agent. Public holidays load for every location automatically.
Put My Lobby where customers already are
Paste one script tag into your website, add your call link to your Instagram bio, and share your profile at getmylobby.com/yourname.
Your team answers. The AI agent covers the rest.
Calls ring your team's phones and computers. Nobody free, the line full, or after hours? Your AI agent picks up, answers questions and books the visit.
Website widget
Your website becomes your front desk
One line of code adds a button to every page. Visitors message, call from the browser, send photos and documents, and book, without downloading anything.
Message, call and share files
Visitors talk to your business only, by text or voice, straight from your site.
An email to start, nothing more
Visitors give an email address to begin. No account and no verification code to slow them down.
Transcripts by email
After a visitor confirms their email, they get a copy of the conversation in their inbox.
Safe file sharing
Up to 25 MB per file and 10 per conversation: images, PDF, Word, Excel and text. Every file is scanned for malware; executables and archives are blocked.
Studio Mira
Cuts, colour and calm. Book or call us below.
Call links
A link that rings your business
Every business and person gets getmylobby.com/call/yourname. Put it in your Instagram bio, your email signature, your Google listing or on a flyer. One tap and they're calling you.
Business calls
A real phone system, minus the phone
Everything a front desk switchboard does, configured in the app. Every incoming call follows the same path, and none of it needs a phone number.
Hours check
Each location has its own time zone, weekly hours and public holidays, plus closures you add.
Call menu
Sales, Support, Book an appointment: spoken to callers and shown as buttons on your profile.
Extension or line
Every teammate has an extension customers can dial. Lines ring people all at once, in turn, or whoever has been free longest.
Queue
Callers wait first come, first served, hear their place in line and your own hold music or message.
AI agent or voicemail
Unanswered, waited too long, line full or after hours: the AI agent picks up, or voicemail if you prefer.
AI agent
The receptionist that never misses a call
When your team can't pick up, your AI agent does. It knows your hours, services, prices, team and FAQs, speaks 60 languages, and always introduces itself as your AI agent, never as a person.
It answers when
- Nobody picks up in time
- A caller has waited too long
- The queue is full
- You're closed
- A caller chooses it in the menu
It can
- Book, reschedule and cancel
- Answer questions about your business
- Take payments and deposits
- Add people to the waitlist
- Take a message for the team
- Hand off to a person when unsure
Studio Mira
Live call · AI agent
Forms written on the fly
Mid-call or mid-chat, the agent builds exactly the form it needs, from a delivery address to job photos or a card for the deposit. The customer fills it in without hanging up, and the answers land on their customer record.
Knows when to hand off
Complaints, billing and anything it isn't sure about go to your team with the full conversation, so nobody asks the customer to repeat themselves.
Speaks your customers' language
- Afrikaans
- العربية
- অসমীয়া
- беларуская
- български
- বাংলা
- bosanski
- català
- čeština
- dansk
- Deutsch
- Ελληνικά
- English
- español
- eesti
- فارسی
- suomi
- français
- ગુજરાતી
- עברית
- हिन्दी
- hrvatski
- magyar
- հայերեն
- Indonesia
- italiano
- 日本語
- ქართული
- қазақ тілі
- ಕನ್ನಡ
- 한국어
- lietuvių
- latviešu
- македонски
- монгол
- मराठी
- Melayu
- नेपाली
- Nederlands
- norsk
- ਪੰਜਾਬੀ
- polski
- پښتو
- português
- română
- русский
- slovenčina
- slovenščina
- српски
- svenska
- தமிழ்
- తెలుగు
- ไทย
- Filipino
- Türkçe
- українська
- اردو
- Tiếng Việt
- 简体中文
- 繁體中文
Booking
Every way you take bookings, in one engine
Six booking models for one person or a big team across several locations. Set up in the app, no code, and the same rules apply in the app, the widget, your profile and the AI agent.
Appointments
Fixed-length visits with a person
Made for
Barbers, hair and nail salons, lash and brow studios, spa massage, tattoo artists, personal trainers, tutors
Handles
- Calendars per staff member
- Service menu with lengths
- No-show protection
- Rebooking prompts
Booking rules
Your rules, enforced everywhere
Set a rule once for the business, then override it for a location, a service or a single person. The most specific setting wins, and no booking can ever slip past it.
- Never double-books a person or a room unless capacity allows
- Times shown in the customer's time zone, with yours labelled when they differ
- Nothing is offered inside a buffer, a gap or a closure
Most specific wins
Booking window
How far ahead customers can book, from a day to two years.
Default60 days
Minimum notice
Stop last-minute bookings you can't prepare for.
Default2 hours
Buffers
Prep and cleanup time around each service, hidden from customers.
Default0 / 10 min
Gap between bookings
Breathing room between back-to-back visits.
Default0 min
Slot interval
Offer start times every 15, 30 or 60 minutes.
Default15 min
Approval
Confirm bookings instantly or review each request first.
DefaultAuto-confirm
Cancellation window
Free to cancel until then; later can charge a fee or keep the deposit.
Default24 hours
Reschedules
How late, and how many times, a booking can move.
Default24 h, 2 times
Deposits and prepayment
A fixed amount or a percentage, per service or party size.
DefaultOff
No-show policy
Charge a fee, then require prepayment or block after repeat no-shows.
DefaultOff, after 3
Reminders
Push and email with confirm, cancel and reschedule buttons.
Default24 h and 2 h
Waitlist
Freed-up times go to the next person in line with a window to claim.
DefaultOn, 30 min
Customer limits
Cap upcoming bookings per customer and per day.
Default3 upcoming, 1/day
Staff capacity
Daily maximums, breaks and time off for each person.
DefaultNo limit
Staff selection
Customers pick someone, or choose anyone available.
DefaultCustomer picks
Service area
Accept on-site jobs only in listed postal codes or a radius.
DefaultOff
Multi-service and repeats
Several services in one visit, weekly or monthly repeats.
DefaultOn
Intake questions
Questions customers answer when they book a service.
DefaultNone
Rebooking prompt
Nudge customers to book their next visit at the right time.
DefaultOff
For your customers
Booking and rebooking in a few taps
Customers find you by name, see live availability, and manage every visit from one app.
View, move or cancel
Inside your rules, without calling you.
Add to calendar
One tap into Google, Apple or Outlook.
Reminders that work
Push and email reminders with confirm, cancel and reschedule built in.
Waitlist offers
When a time frees up, the next person in line gets it, with a window to claim it.
Book again
Same services, same person, one tap.
Deposits and fees
Paid securely through Stripe in your local currency.
For your team
Today, Queue, Inbox, Calendar, Manage
Business mode puts the whole front desk in five tabs on every teammate's phone and computer.
01
Today
Who's coming, who's waiting, what needs a person.
02
Queue
Live callers in line, answer the next one in a tap.
03
Inbox
Every customer chat, with assignment, team notes and AI hand-offs.
04
Calendar
Every person and room side by side; add walk-ins and phone-ins.
05
Manage
Hours, call menu, lines, team, services, rules, AI agent, widget and billing.
Calls, video and messages
Crystal-clear calls over the internet
HD voice, video and chat between customers and your team, and between anyone on My Lobby.
Video and conferences
Video one to one or with up to 8 people. Anyone can turn their camera off.
HD voice
Opus wideband audio that adapts to weak connections instead of dropping.
Chat and group chat
Real-time messaging, groups of up to 50, photos and documents.
Recording with consent
Either side can ask to record. It starts only after the other person accepts, both see it's on, and both get a copy.
Live captions and transcripts
Turn on captions during any call. Voicemails and recordings are transcribed automatically.
Voicemail
Choose who can leave you one. Reply by message or email, with optional read receipts.
Rings everywhere
Native incoming-call screens on iPhone and Android, and on your Mac or PC.
No answer? Email instead
If a call isn't picked up, the caller can write an email in one tap.
Privacy by design
No phone numbers. No spam. No one watching.
My Lobby is built so your personal number stays personal and nobody can tell when you're around.
No phone numbers, ever
Everyone is a verified email and a unique @handle. Your staff never hand out their mobile numbers again.
Never shows who's online
No online dots, no typing bubbles, no last seen, for anyone, with no setting to turn it on. Businesses show Open or Closed from their hours.
Verified before they reach you
Only accounts with a verified email can call, message, leave voicemail or send files, which keeps robocalls and spam out.
Airplane mode
Silence everyone, or only people who aren't your contacts. Messages still arrive, quietly.
Block quietly
Blocked customers simply see no free times. They're never told.
Your data, your call
Export or delete your data any time. Recordings are kept for the period you choose.
Not just for business
A phone for people, too
Sign up with a verified email and call, video and message friends and family by @handle, import contacts from your phone, and keep your number to yourself.
Industries
Built for businesses that live on bookings
From a single barber chair to a crew of plumbers across three cities. Pick yours to see how it fits.
Home services
Hair and beauty
Fitness and classes
Legal, finance and learning
Restaurants and fun
Rentals and venues
My Lobby isn't for healthcare providers such as physiotherapy, chiropractic, acupuncture, registered massage therapy or clinics.
Global from day one
60 languages. 34 countries. One price.
The app and the AI agent work in every language Deepgram Nova-3 understands, right-to-left included. Customers pay deposits and fees in your local currency through Stripe.
- languages for the app and AI agent
00 languages for the app and AI agent- countries where you can get paid
00 countries where you can get paid- price in USD, everywhere
00 price in USD, everywhere
Pricing
One plan. Everything unlimited.
No per-seat fees, no per-minute charges, no phone lines to rent.
My Lobby for business14-day free trial
$29.99/month
plus$0.99per booking made through My Lobby
- Unlimited calls, video and messages
- Unlimited voicemail with transcripts
- Unlimited locations, staff and lines
- AI agent on calls and chats
- Website widget and call links
- All six booking models and every rule
- Bookings your team adds by hand are free
- Cancelled within the free window? Not charged
What are you paying today?
Move the sliders to match your current tools.
You pay today
With My Lobby
You keep
FAQ
Questions, answered
Over the internet. They tap Call in your website widget, open your call link (getmylobby.com/call/yourname), or find you in the My Lobby app. Calls ring your team's phones and computers like a normal call.
Everywhere you work
Hang up on the phone bill
One widget, one app and an AI agent, for less than your phone line.
iPhone, Android, Mac and Windows. Native apps that ring like a real phone, even when the app is closed, plus desktop apps with a three-pane view built for the front desk.
- iPhone and iPadApp Store
- AndroidGoogle Play
- DesktopmacOS
- DesktopWindows
Coming January 2027
